Bought a house in November, after reviewing the water in Huntington Beach decided to have the whole house system installed. This was on top of my many upgrades to the place. I now enjoy the most amazing drinking water coming out of the faucet in the kitchen. Worked with Julie Riness, who was able to meet with me amidst the Covid-19 pandemic and schedule the installation the very next week.Julie is very efficient, explains everything well and makes sure you have all contacts in case you have to reach out with any questions. The installation was very smooth, all I had to do is to show where the plugs and plumbing clean out pipes were. I purchased the system using my Costco membership. The purchase came with a $1000.00 rebate and a year supply of "pure gentle" cleaning products. I got a box delivered to my door. This is when most retailers had limited supply of cleaning products. The Costco rebate I used to purchase a new TV for my new home- another great purchase. I now have soft water in the entire house and drinking alkaline water in the kitchen. It tastes amazing!Julie suggested we add the line to the refrigerator, which I am so glad I did.Needless to say that I am very happy with my purchase. Thank you, Julie for your excellent customer service.
17:31 02 Jul 20
16:31 22 Jun 20
20:42 15 Jun 20
Everything is working well. Only problem is I've never been able to connect to phone or computer.
17:13 15 Jun 20
21:53 08 Jun 20
The EcoWater rep was very punctual, professional, and knowledgeable. Upon request, he tested our tap water, refrigerator filtered water, and bottled water. He explained that the reason why the tap water has a high concentration of TDS is due to Orange County obtaining its water from Colorado River. He was also willing to negotiate the pricing. However, the negotiated prices were very high compared to other companies providing RO filtration systems (~$1400 vs $250). I believe the prices are high because EcoWater offers a 10-yr warranty. In the end, I decided to purchase an APEC system and install it myself.
19:47 03 Jun 20
22:54 02 Jun 20
Diahann L. Williams
20:46 29 May 20
When I called to set up a service appointment and spoke with Alex, I expected to pay the standard fee. What a nice surprise when he reminded me I have an unused free service visit!
15:04 26 Apr 20
We want to thank and highly recommend the EcoWater Systems team for their professionalism and installation skills. We had a Whole House Reverse Osmosis Water System installed in November 2019. Charlie did an outstanding job during the installation process and also during a follow up call shortly after the installation. Thank you very much for the service!!!
Michael B Boerner
04:06 24 Mar 20
Today Elcentro ca. I purchased a alkaline drinking system and water treatment system.my sales rep is John Aitken. John came to are home and showed us how bad imperial county water was . Please get a home test done in your home it's free. It's the best purchase we have made.
00:46 04 Mar 20
John Aitken was very professional and knowledgeable about water systems and safety . After many years dealing with medical field and candi can assure you the presentation on akaline water and how it relates to cancer was spot on. The benefits even exceed those in the presentation . We are excited to have a new system installed in our home
23:27 03 Mar 20
Living in the Imperial Valley, having safe drinkable water as well as soft filtrated water is imperative. John Aitken came over and gave my husband and I an eye opening demonstration about our water. After John's presentation my husband and I made a conscious decision about our purchasing decision. We knew this was not only an investment for our home but more importantly an investment in the health and well being of our children as well as ourselves. Thank you John, we look forward to sending you our friends and family with confidence in you and Ecowater. Knowing you are backed by Costco gives us even more confidence knowing how Costco vets their affiliation with companies working within their stores. Thanx again and God Bless...
05:50 27 Feb 20
John Aitken did an excellent presentation, he gave us a lot of helpful information.
The Luna Family
05:49 21 Feb 20
John Aitken gave us the demonstration. Explained everything very well. Worked with us to meet our busy schedule and showed up right on time. Gave us a no pressure presentation and felt very informed by the end of his demonstration.
05:00 30 Jan 20
We just purchased a system from John Aitken. Great product and John was very helpful throughout the whole process of our purchase. We would give John 10 stars if it was available.
23:15 13 Dec 19
I ordered the ecowater salt free ecoprotech system within a week I notice my skin was softer after showers. I just ordered a second system for my second property as well.
03:36 12 Nov 19
Today John Aitken stopped by to give a presentation and test the water in my home. He was amazing. He showed me all the harmful things in the water. Is amazing all the bacteria, contaminants, and other disgusting things that live in the water unknown to us. He was very friendly and informative. I’m convinced! I’m buying a new water system all thanks to him. If you have done so already, please book your appointment today. You won’t regret it.
21:15 25 Oct 19
Awesome installer great product super excited to have great water and service
21:10 14 Oct 19
EcoWater has great customer service. Very professional whenever I have called for questions. Came out to our house same day service. Thank you for being trustworthy.